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✍🏻 How It Works
1) Order: confirm all details before finalizing your order.
2) Production: After order confirmation, our team will start working on your order/personalization.
3) Shipping: after production and quality control, your order is carefully prepared and shipped. For detailed shipping times, click here.
4) Reaction: receive your order and surprise someone special!
🚚 Shipping
The time between payment/completion of the order and receipt of it at your address will depend on your geographic location and will always be a combination between the production time and the normal shipping time:
Production time: 3 to 5 business days
Typical delivery time (with tracking number included*):
Mainland Portugal: 1 to 3 business days - €3.95
Madeira/Azores: 2 to 4 working days - €6.95
Spain: 3 to 5 working days - €5.95
Rest of Europe: 4 to 8 business days - €11.95
Our EU customers will not need to pay extra customs fees.
Rest of the World: 5 to 15 business days - €15.00
For more information regarding our shipping policy, click here.
♻️ Details
Produção: Todas as peças de roupa personalizadas pela iFrame® são produzidas manualmente em Portugal sempre com consciência ambiental.
Material: As camisolas têm uma gramagem de 280g e são constituídas por uma 80% Algodão e 20% Poliester reciclável.
Sustentabilidade: Comprometidos para garantir o melhor dos nossos valores.
Produtos com certificado STANDANRD 100 DA OEKO-TEX e PETA- Approved Vegan.
🛡️ Warranty
All products are protected by a 1-year warranty (upon receipt by the customer).
If your custom product doesn't live up to what we promised, we'll reprint it or refund your money. To do this, you simply need to return the product in the condition in which you received it!
Our warranty only covers products that have any visible damage arising solely and exclusively from normal use of the product.
For more information regarding the warranty conditions, click here.
Ajuda-nos a espalhar amor!
Cada peça de roupa é produzida com amor para que o possas partilhar com quem mais amas! :)
Frequently Asked Questions
Estamos constantemente a acrescentar personalizações aos nossos produtos para que vocês os tornem únicos à vossa maneira. Caso o produto seja personalizável, os campos de personalização estarão visíveis para serem preenchidos.
The time between payment/completion of the order and receipt of it at your address will depend on your geographic location and will always be a combination between the production time and the normal shipping time:
Production time: 6 to 8 business days
Typical delivery time (with tracking number included*):
Mainland Portugal: 1 to 3 business days - €3.95
Madeira/Azores: 2 to 4 working days - €6.95
Spain: 3 to 5 working days - €5.95
Rest of Europe: 4 to 8 business days - €11.95
Our EU customers will not need to pay extra customs fees.
Rest of the World: 5 to 15 business days - €15.00
For more information regarding our shipping policy, click here.
Yes. All iFrame® personalized plaques are protected by a 1-year warranty (upon receipt by the customer). Our warranty only covers plaques that have any visible damage arising solely and exclusively from normal use of the product.
For more information regarding the warranty conditions, click here.