
Pára de oferecer presentes aborrecidos que acabam sempre esquecidos!
🎁 Don't let this happen to the people you love the most! You can immortalize your best memories and start caring for and strengthening your relationship now!
Frequently Asked Questions
All our custom tiles are made of pottery. They are available in only 2 sizes:
Medium Size: 15x15cm
Large Size: 20x20cm
The delivery time for your order depends on your location and results from the sum of the production time and the shipping time.
⏳ Production time
• 3 to 5 working days
🚚 Shipping time (with tracking number included*)
- Mainland Portugal: 1 to 3 working days — €3.90
- Madeira/Azores (Sea) - 9 to 15 working days — €5.90
- Madeira/Azores (Air) - 6 to 9 working days — €9.90
- Spain: 3 to 5 working days — €4.90
- Rest of Europe: 4 to 8 working days — €9.90
(Customers from the European Union do not pay additional customs fees) - Rest of the world: 5 to 15 working days — €20.00
During festive seasons or periods of high order volume, delivery times may be slightly extended.
For more information about shipping, please see our Shipping Policy.
*The tracking number will be sent as soon as the order is dispatched and becomes available in the carrier’s system.
Returns
We only accept returns that comply with the terms of our guarantee. See our Returns Policy here.
Yes. All our products are protected by a 1-year warranty (after receipt by the customer). Our warranty covers only the boards that have any visible damage resulting solely and exclusively from normal use of the product.
For more information regarding the warranty conditions, click here.
Yes! Click on "Preview" and check how your customization will look before you finalize the order.
Yes! We are constantly restocking all sold-out items, so stay tuned to know when they become available again!
All personalized plaques, frames, tiles, and mugs are sent inside a gift box iFrame that serves as wrapping. Unfortunately, we do not offer wrapping service over our box.
Our personalized clothing is sent together with a complimentary love bag (tote bag). Although it does not come wrapped, the love bag can then be wrapped by you to give to someone special!