Our mugs are made of high-quality ceramic. They have a capacity of 325 ml (11 oz), with a 9.5 cm height and 8 cm diameter, making them ideal for hot or cold drinks every day.

The delivery time for your order depends on your location and results from the sum of the production time and the shipping time.

⏳ Production time

• 3 to 5 business days

🚚 Shipping time (with tracking number included*)

• Mainland Portugal: 1 to 3 business days — €3.95
  
• Madeira and Azores: 2 to 4 business days — €6.95
  
• Spain: 3 to 5 business days — €5.95
  
• Rest of Europe: 4 to 8 business days — €11.95
  (European Union customers do not pay additional customs fees)
• Rest of the world: 5 to 15 business days — €15.00
  

During festive seasons or periods of high order volume, delivery times may be slightly extended.

For more information about shipping, please see our Shipping Policy.

*The tracking number will be sent as soon as the order is dispatched and becomes available in the carrier's system.

Returns

We only accept returns that comply with the terms of our warranty. See our Returns Policy here.

Yes. All our products are protected by a 1-year warranty (after receipt by the customer). Our warranty covers only the boards that have any visible damage resulting solely and exclusively from normal use of the product.

For more information regarding the warranty conditions, click here.

Yes! Click on "Preview" and check how your customization will look before you finalize the order.

Yes! We are constantly restocking all sold-out items, so stay tuned to know when they become available again!

All personalized lamps, frames, and mugs are sent inside an iFrame gift box that serves as wrapping. Unfortunately, we do not offer gift wrapping on top of our box.

Our personalized clothing is sent together with a complimentary love bag (tote bag). Although it does not come wrapped, the love bag can then be wrapped by you to give to someone special!