1. What are the material and dimensions of the frames?

All our personalized frames are made of MDF and come with a glass protection to ensure the best resistance and durability. Our frames are available only in black, white, and beige and in the 2 sizes below:Size 1: 21x30cmSize 2: 30x40cm

2. How long does an order take?

The time needed to receive your order includes production and delivery. Count in working days, from payment confirmation, for mainland Portugal:Light-up plaques and lamps: 2 to 5 working daysTiles, mugs, frames and maps: 3 to 6 working daysClothing, necklaces and hand-drawn portraits: 4 to 7 working daysThese are the times we guarantee. Many orders leave us within 1 or 2 working days and arrive earlier.Each product page shows the estimated delivery date for your order.🚚 Delivery (with tracking number*). Free delivery to mainland Portugal and Spain on orders of €59 or more.Mainland Portugal: included in the times above · €3.90Madeira and the Azores (sea): add 9 to 15 working days · €5.90Madeira and the Azores (air): add 6 to 9 working days · €9.90Spain: add 2 working days · €4.90Other European Union countries: add 3 to 5 working days · €9.90 (European Union customers do not pay customs duties)We deliver to Portugal, Spain and 17 other European Union countries. We currently do not deliver to other destinations.During festive seasons we announce an order deadline on the website, with delivery guaranteed in time. For more information, see our Delivery Policy.*The tracking number is sent by email when the order leaves us and starts updating when the carrier collects it.ReturnsWe only accept returns that meet the terms of our guarantee. See our Returns Policy.

4. Can I see a draft of my design before placing the order?

Unfortunately, we do not yet offer revision services for our line art portraits (on plaques, clothing, or digital format). Based on the feedback we have received, we are confident that customers will be satisfied with the creativity of our designers and the final result!

5. Do they only design couples?

No! Whatever photo you want to transform into art, our team of designers will take care of drawing all the details and nuances so you have your best line art portrait!

6. We don't have a group photo, can you help with the design?

Yes! If you don't have a photo together, you can send us two or more separately and we will try to combine them to create something special!

7. Can I give this as a personalized gift?

Definitely! Our customizations are widely used as gifts on special occasions: dating anniversaries, Valentine's Day, Christmas, among others.

8. Can I receive the portrait in digital format?

Yes! It is also possible to purchase the portrait in digital format but only together with another (physical) product featuring the same portrait. If you want to receive the digital portrait, take advantage of the discounts before completing your order!

9. Is it possible to send it with the name of the person I want to give it to?

Unfortunately, we can only put one name on your order. This name should be the person who will receive the order at the indicated address; it can be the name of the customer themselves or the name of the person who will receive the surprise!

10. Does the order come already wrapped?

Yes. All our personalised gifts ship in an iFrame gift box, which works as the wrapping. We do not offer extra wrapping on top of the box.Personalised clothing ships with a complimentary love bag, which also works as a gift bag.

Line Art Portrait Mug - Animals

Name: Line Art Portrait Mug - Animals
Brand: iFrame.pt
SKU: CRLA-B-A
Price: 25.9 EUR
Availability: InStock

€25,90

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❤️ Eternalize a special memory

✍🏻 Hand-drawn portrait

🥹 Guaranteed reactions!

Product variants

Line Art Portrait Mug - Animals

€25,90

Save Sold out

Save together:

capa:namorados | Retrato em Formato Digital — presente para Namorados

Digital Line Art Portrait

€29,90 €10,47

Poupa €19,44

Get the digital format with a 65% OFF to print more times!

🌟 Product Details

Material: Anyone with a pet knows it: they are family too. On this mug we turn a photo of your dog or cat into a line art portrait, hand drawn from your photo with no colours, just the lines that make them unmistakable, with their name above and little paw prints all around. Made of ceramic and built for everyday use, so your first morning coffee is always shared with them. All we need is a photo with good light, with the face and neck clearly visible, and we draw the rest.

Special Occasions: Some four-legged loves deserve a place at the table. It is the perfect gift for the birthday of someone who adores their dog, to surprise at Christmas someone who talks about their cat as if it were their child, or to honour a companion who marked your life. Send the photo, choose the name and see how it looks before you order.

🚚 Shipping and Returns

The time needed to receive your order includes production and delivery. Count in working days, from payment confirmation, for mainland Portugal:

Light-up plaques and lamps: 2 to 5 working days
Tiles, mugs, frames and maps: 3 to 6 working days
Clothing, necklaces and hand-drawn portraits: 4 to 7 working days

These are the times we guarantee. Many orders leave us within 1 or 2 working days and arrive earlier.

Each product page shows the estimated delivery date for your order.

🚚 Delivery (with tracking number*). Free delivery to mainland Portugal and Spain on orders of €59 or more.

Mainland Portugal: included in the times above · €3.90
Madeira and the Azores (sea): add 9 to 15 working days · €5.90
Madeira and the Azores (air): add 6 to 9 working days · €9.90
Spain: add 2 working days · €4.90
Other European Union countries: add 3 to 5 working days · €9.90 (European Union customers do not pay customs duties)

We deliver to Portugal, Spain and 17 other European Union countries. We currently do not deliver to other destinations.

During festive seasons we announce an order deadline on the website, with delivery guaranteed in time. For more information, see our Delivery Policy.

*The tracking number is sent by email when the order leaves us and starts updating when the carrier collects it.

Returns
We only accept returns that meet the terms of our guarantee. See our Returns Policy.

🛡️ Satisfaction Guarantee

All products are covered by the 3-year legal guarantee of conformity against manufacturing defects. As every piece is personalised, we do not accept returns for a change of mind.

If it arrives with a defect, a personalisation error or transport damage, email geral@iframe.pt with photos and we will reprint or replace it at no cost.

The guarantee does not cover normal wear, misuse or damage after delivery, such as drops, humidity or damaged cables on the light base. Full conditions in our Returns Policy.

🎁 What's in the box

Your piece arrives in iFrame's own box, decorated with hearts, with a card that reads «This box contains love» and a little bag of gummy sweets. Whoever receives it gets more than the product: they get the experience of opening a gift, ready to give with no wrapping needed.

It is made in Portugal by our team, with a preview before you pay on most products, changes up to 60 minutes after purchase and a free reprint if it arrives with a defect. Many orders ship within 1 to 2 working days.

Over 20,000 customers and more than 1,600 reviews with an average of 4.8 out of 5. More than 30 thousand people follow us on Instagram, where content creators share their unboxings.

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