Material: For those whose heart beats on four paws. On this light plaque we print your pet's photograph, their name in calligraphy and a short caption of your choice, with a phrase or the dates that tell their story. In high resistance crystal acrylic with direct printing into the acrylic itself, no vinyl, no stickers, set on a wooden base with USB power and a soft glow. The best friend in the world, always in sight.

Color: It is important to note that there may be a color difference margin of 5% to 10% between the original and the printed version. This is due to natural variations in the printing process and color settings. Photographs should not have cropped faces and should be as centered as possible. Regarding brightness, we do not recommend choosing very dark photos because the difference in black tones after printing, combined with low photo quality, can result in a poor outcome.

Sustainability: We prioritize environmentally friendly materials, such as bases made from wood sourced from sustainable forests and recycled cardboard packaging. Our plaques are made from highly durable acrylic, a recyclable material that ensures a long product lifespan. We continuously work to reduce environmental impact and make every detail more sustainable.

Special Occasions: They are part of the family and deserve a place in the living room. It is the ideal present to celebrate the arrival of a new furry friend, to surprise someone who adores their dog or cat, or to honour a companion who is no longer here. Send the photograph, tell us the name and the caption, and we take care of everything with love.

The time needed to receive your order includes production and delivery. Count in working days, from payment confirmation, for mainland Portugal:

• Light-up plaques and lamps: 2 to 5 working days
• Tiles, mugs, frames and maps: 3 to 6 working days
• Clothing, necklaces and hand-drawn portraits: 4 to 7 working days

These are the times we guarantee. Many orders leave us within 1 or 2 working days and arrive earlier.

Each product page shows the estimated delivery date for your order.

🚚 Delivery (with tracking number*). Free delivery to mainland Portugal and Spain on orders of €59 or more.

• Mainland Portugal: included in the times above · €3.90
• Madeira and the Azores (sea): add 9 to 15 working days · €5.90
• Madeira and the Azores (air): add 6 to 9 working days · €9.90
• Spain: add 2 working days · €4.90
• Other European Union countries: add 3 to 5 working days · €9.90 (European Union customers do not pay customs duties)

We deliver to Portugal, Spain and 17 other European Union countries. We currently do not deliver to other destinations.

During festive seasons we announce an order deadline on the website, with delivery guaranteed in time. For more information, see our Delivery Policy.

*The tracking number is sent by email when the order leaves us and starts updating when the carrier collects it.

Returns
We only accept returns that meet the terms of our guarantee. See our Returns Policy.

All products are protected by a 1-year warranty (after receipt by the customer).

If you are not satisfied with the final result, please contact us. Our customers' satisfaction is one of our priorities, and we will always do our best to ensure you are happy with your personalized item.

Our warranty only covers customizations that have any visible damage resulting solely and exclusively from normal use of the product.

For more information regarding warranty and return conditions, click here.