Material: The gift that lasts forever. Includes a physical frame (Beige, Black, or White) in MDF with protective glass, available in two sizes and ready to hang. We create the illustration from your photos, print on premium paper, and add the text and details you personalize. It is more than a frame — it is a piece of your story to decorate or give as a gift.

Sustainability: We prioritize environmentally friendly materials, such as wood from sustainable forests and recycled cardboard packaging. Our frames are made with highly durable recyclable materials that ensure a long product lifespan. We continuously work to reduce environmental impact and make every detail more sustainable.

Special Occasions: At iFrame you will find personalized and original gifts for all special occasions. Surprise your significant other on Valentine's Day with a romantic gift, celebrate your dating or wedding anniversary with a unique present, and create unforgettable memories. At Christmas, move the whole family with creative and personalized keepsakes. On Mother's Day and Father's Day, preserve special moments in gifts full of affection. For friends' birthdays and other important dates, choose a different gesture that lasts forever and turns every celebration into a unique memory. Celebrate the arrival of a new life with a tender and loving gift. Ideal to offer to new parents or relatives, it is a special keepsake that marks the beginning of a beautiful journey and forever preserves the first memories.

The time needed to receive your order includes production and delivery. Count in working days, from payment confirmation, for mainland Portugal:

• Light-up plaques and lamps: 4 to 6 working days
• Tiles, mugs and necklaces: 5 to 7 working days
• Frames and maps: 6 to 8 working days
• Hand-drawn portraits and personalised clothing: 9 to 11 working days

Each product page shows the estimated delivery date for your order.

🚚 Delivery (with tracking number*). Free delivery to mainland Portugal and Spain on orders of €59 or more.

• Mainland Portugal: included in the times above · €3.90
• Madeira and the Azores (sea): add 9 to 15 working days · €5.90
• Madeira and the Azores (air): add 6 to 9 working days · €9.90
• Spain: add 2 to 4 working days · €4.90
• Other European Union countries: add 4 to 8 working days · €9.90 (European Union customers do not pay customs duties)

We deliver to Portugal, Spain and 17 other European Union countries. We currently do not deliver to other destinations.

During festive periods or times of high order volume, delivery times may be longer. For more information, see our Delivery Policy.

*The tracking number is sent by email when the order leaves us and starts updating when the carrier collects it.

Returns
We only accept returns that meet the terms of our guarantee. See our Returns Policy.

All products are protected by a 1-year warranty (after receipt by the customer).

If you are not satisfied with the final result, please contact us. Our customers' satisfaction is one of our priorities, and we will always do our best to ensure you are happy with your personalized item.

Our warranty only covers customizations that have any visible damage resulting solely and exclusively from normal use of the product.

For more information regarding warranty conditions and returns, click here.