
Stop giving boring gifts that always end up forgotten!
🎁 Don't let this happen to the people you love most! You can make your best memories last forever and start looking after and strengthening your relationship now!
Personalise in real time!
See your personalisation in real time before you complete your purchase and make sure every detail is exactly as you imagine it!
A gift for life!
Preserve your best moments and surprise someone special with a one-of-a-kind gift, created by you, that will last forever! ✨
Tailored to your happiness!
With a range of sizes, colours and designs to help you create the perfect gift!
Frequently Asked Questions
All our personalised frames are made of MDF and come with glass protection to ensure the best resistance and durability. Our frames are available only in black, white and beige and in the 2 sizes below:
Size 1: 21x30cm
Size 2: 30x40cm
The time needed to receive your order includes production and delivery. Count in working days, from payment confirmation, for mainland Portugal:
- Light-up plaques and lamps: 2 to 5 working days
- Tiles, mugs, frames and maps: 3 to 6 working days
- Clothing, necklaces and hand-drawn portraits: 4 to 7 working days
These are the times we guarantee. Many orders leave us within 1 or 2 working days and arrive earlier.
Each product page shows the estimated delivery date for your order.
🚚 Delivery (with tracking number*). Free delivery to mainland Portugal and Spain on orders of €59 or more.
- Mainland Portugal: included in the times above · €3.90
- Madeira and the Azores (sea): add 9 to 15 working days · €5.90
- Madeira and the Azores (air): add 6 to 9 working days · €9.90
- Spain: add 2 working days · €4.90
- Other European Union countries: add 3 to 5 working days · €9.90 (European Union customers do not pay customs duties)
We deliver to Portugal, Spain and 17 other European Union countries. We currently do not deliver to other destinations.
During festive seasons we announce an order deadline on the website, with delivery guaranteed in time. For more information, see our Delivery Policy.
*The tracking number is sent by email when the order leaves us and starts updating when the carrier collects it.
Returns
We only accept returns that meet the terms of our guarantee. See our Returns Policy.
Yes. All products are covered by the 3-year legal guarantee of conformity against manufacturing defects. If your piece arrives with a defect, a personalisation error or transport damage, email geral@iframe.pt with photos and we will reprint or replace it at no cost. It does not cover normal wear, misuse or damage after delivery. Full conditions in our Returns Policy.
Yes. As you personalise, click the preview button to see a free preview of the product with your photo, text or date, exactly as you will receive it. You see the result before you pay and buy knowing it will look just as you imagined.
Yes! We are constantly restocking all sold-out items, so stay tuned to know when they become available again!
Yes. All our personalised gifts ship in an iFrame gift box, which works as the wrapping. We do not offer extra wrapping on top of the box.
Personalised clothing ships with a complimentary love bag, which also works as a gift bag.