All our personalized frames are made of MDF and come with a glass protection to ensure the best resistance and durability. Our frames are available only in black, white, and beige and in the 2 sizes below:

Size 1: 21x30cm

Size 2: 30x40cm

All personalized lamps are made of crystal acrylic to ensure the best resistance and durability. The prints on the crystal acrylic are made directly to achieve the best quality of detail in the printing.

iFrame® lamps DO NOT have vinyl, DO NOT have glue, and DO NOT have stickers. Unlike other personalized lamps, our printing of text and images will NOT come off, "peel," or look crooked.

Customization depends on the model in question. All customizable fields will be available and visible for you to fill in!

Our personalized iFrame® frames are available only in 2 different sizes:

Size 1: 21x30cm

Size 2: 30x40cm

Our frames are available only in black, white, and beige.

For our lamps, there is only one size available:

Size 1: 14.8x21cm

The time needed to receive your order includes production and delivery. Count in working days, from payment confirmation, for mainland Portugal:

• Light-up plaques and lamps: 4 to 6 working days
• Tiles, mugs and necklaces: 5 to 7 working days
• Frames and maps: 6 to 8 working days
• Hand-drawn portraits and personalised clothing: 9 to 11 working days

Each product page shows the estimated delivery date for your order.

🚚 Delivery (with tracking number*). Free delivery to mainland Portugal and Spain on orders of €59 or more.

• Mainland Portugal: included in the times above · €3.90
• Madeira and the Azores (sea): add 9 to 15 working days · €5.90
• Madeira and the Azores (air): add 6 to 9 working days · €9.90
• Spain: add 2 to 4 working days · €4.90
• Other European Union countries: add 4 to 8 working days · €9.90 (European Union customers do not pay customs duties)

We deliver to Portugal, Spain and 17 other European Union countries. We currently do not deliver to other destinations.

During festive periods or times of high order volume, delivery times may be longer. For more information, see our Delivery Policy.

*The tracking number is sent by email when the order leaves us and starts updating when the carrier collects it.

Returns
We only accept returns that meet the terms of our guarantee. See our Returns Policy.

Yes! Click on "Preview" and check how your customization will look before you finalize the order.

Yes. All personalized iFrame® plaques are protected by a 1-year warranty (after receipt by the customer). Our warranty only covers plaques that have any visible damage resulting solely and exclusively from normal use of the product.

For more information regarding the warranty conditions, click here.

Yes. In addition to being able to customize all text fields and the maps available in each model, you can also drag the pin to precisely mark your special location!

Unfortunately, we can only put one name on your order. This name should be the person who will receive the order at the indicated address; it can be the name of the customer themselves or the name of the person who will receive the surprise!

All personalized lamps and frames are shipped inside an iFrame gift box that serves as wrapping. Unfortunately, we do not offer gift wrapping on top of our box.

Our personalized clothing is sent together with a complimentary love bag (tote bag). Although it does not come wrapped, the love bag can then be wrapped by you to give to someone special!