All custom light panels and frames are made from crystal acrylic to ensure the best resistance and durability. The prints on the crystal acrylic are done directly to achieve the highest quality of detail in the printing.

iFrame® panels DO NOT have vinyl, DO NOT have glue, and DO NOT have stickers. Unlike other custom panels, our printing of text and images will NOT come off, "peel," or look crooked.

The printing used on the custom panels is direct printing to guarantee maximum detail and print quality.

iFrame® panels DO NOT have vinyl, DO NOT have glue, and DO NOT have stickers. Unlike other custom panels, our printing of text and images will NOT come off, "peel," or look crooked.

Answer richtext

Answer richtext

The time needed to receive your order includes production and delivery. Count in working days, from payment confirmation, for mainland Portugal:

• Light-up plaques and lamps: 2 to 5 working days
• Tiles, mugs, frames and maps: 3 to 6 working days
• Clothing, necklaces and hand-drawn portraits: 4 to 7 working days

These are the times we guarantee. Many orders leave us within 1 or 2 working days and arrive earlier.

Each product page shows the estimated delivery date for your order.

🚚 Delivery (with tracking number*). Free delivery to mainland Portugal and Spain on orders of €59 or more.

• Mainland Portugal: included in the times above · €3.90
• Madeira and the Azores (sea): add 9 to 15 working days · €5.90
• Madeira and the Azores (air): add 6 to 9 working days · €9.90
• Spain: add 2 working days · €4.90
• Other European Union countries: add 3 to 5 working days · €9.90 (European Union customers do not pay customs duties)

We deliver to Portugal, Spain and 17 other European Union countries. We currently do not deliver to other destinations.

During festive seasons we announce an order deadline on the website, with delivery guaranteed in time. For more information, see our Delivery Policy.

*The tracking number is sent by email when the order leaves us and starts updating when the carrier collects it.

Returns
We only accept returns that meet the terms of our guarantee. See our Returns Policy.

Yes. All personalized iFrame® plaques are protected by a 1-year warranty (after receipt by the customer). Our warranty only covers plaques that have any visible damage resulting solely and exclusively from normal use of the product.

For more information regarding the warranty conditions, click here.