Material: Can a whole family fit on a mug? It can. On the word FAMILY we print six of your photographs, one in each letter: the kids, the holidays, the hugs, the days you want to keep. Below it, your family's names or the phrase you choose. Made of ceramic and built for everyday use, it brings the most important people to the table at every breakfast. More than a mug, it is your home in six memories.

Special Occasions: Some gifts bring the whole family together without anyone leaving the house. This mug is the perfect present for Christmas, for a parent's or grandparent's birthday, or to close a year full of new memories. Choose the six photographs, write the names or your phrase, and we will bring everyone together on the same mug.

The time needed to receive your order includes production and delivery. Count in working days, from payment confirmation, for mainland Portugal:

• Lamps: 2 to 5 working days
• Tiles, mugs, frames and maps: 3 to 6 working days
• Clothing, necklaces and hand-drawn portraits: 4 to 7 working days

These are the times we guarantee. Many orders leave us within 1 or 2 working days and arrive earlier.

Each product page shows the estimated delivery date for your order.

🚚 Delivery (with tracking number*). Free delivery to mainland Portugal and Spain on orders of €59 or more.

• Mainland Portugal: included in the times above · €3.90
• Madeira and the Azores (sea): add 9 to 15 working days · €5.90
• Madeira and the Azores (air): add 6 to 9 working days · €9.90
• Spain: add 2 working days · €4.90
• Other European Union countries: add 3 to 5 working days · €9.90 (European Union customers do not pay customs duties)

We deliver to Portugal, Spain and 17 other European Union countries. We currently do not deliver to other destinations.

During festive seasons we announce an order deadline on the website, with delivery guaranteed in time. For more information, see our Delivery Policy.

*The tracking number is sent by email when the order leaves us and starts updating when the carrier collects it.

Returns
We only accept returns that meet the terms of our guarantee. See our Returns Policy.

All products are covered by the 3-year legal guarantee of conformity against manufacturing defects. As every piece is personalised, we do not accept returns for a change of mind.

If it arrives with a defect, a personalisation error or transport damage, email geral@iframe.pt with photos and we will reprint or replace it at no cost.

The guarantee does not cover normal wear, misuse or damage after delivery, such as drops, humidity or damaged cables on the light base. Full conditions in our Returns Policy.

You see the final piece before you pay. Upload the photo, type the texts and the preview shows the piece exactly as it will be made.

Your piece arrives in iFrame's own box, decorated with hearts, with a card that reads «This box contains love» and a little bag of gummy sweets. Whoever receives it gets more than the product: they get the experience of opening a gift, ready to give with no wrapping needed.

It is made in Portugal by our team, with a preview before you pay on most products, changes up to 60 minutes after purchase and a free reprint if it arrives with a defect. Many orders ship within 1 to 2 working days.

Over 20,000 customers and more than 1,600 reviews with an average of 4.8 out of 5. More than 30 thousand people follow us on Instagram, where content creators share their unboxings.