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✍🏻 How does it work?
1) Order: confirm all details before finalizing your order
2) Production: After order confirmation, our team will start working on your order/personalization.
3) Shipping: after production and quality control, your order is carefully prepared and shipped.
4) Reaction: receive your order and surprise someone special!
🚚 Shipping and Returns
The time between payment/completion of the order and receipt of it at your address will depend on your geographic location and will always be a combination between production time and production time normal shipping:
Design creation time: 1 to 2 business days
Production time: 2 to 4 business days
Shipping time (with tracking number included*):
Mainland Portugal: 1 to 3 business days - €3.95
Madeira/Azores: 2 to 4 working days - €6.95
Spain: 3 to 5 working days - €5.95
Rest of Europe: 4 to 8 business days - €11.95
Our EU customers will not need to pay extra fees customs.
Rest of the world: 5 to 15 business days - €15.00 For more information regarding our shipping policy, click here.
Returns:
We only accept returns that comply with our warranty.
♻️ Details
100% cotton twill hats with metal buckle, adjustable to any size.
🛡️ Warranty
All products are protected by a 1-year warranty (after collection by the customer).
If your personalization doesn't live up to what we promised, we'll reprint it or give you your money back. To do this, you simply need to return the product in the condition you received it!
Our warranty only covers plates that have any visible damage arising solely and exclusively from normal use of the product.
For more information regarding warranty conditions, click here.
Let's spread love this summer? ❤️
Frequently Asked Questions
The hats are made of 100% twill cotton with a metal buckle.
The time between payment/completion of the order and receipt of it at your address will depend on your geographic location and will always be a combination between production time and production time normal shipping:
Design creation time: 1 to 2 business days
Production time: 2 to 4 business days
Shipping time (with tracking number included*):
Mainland Portugal: 1 to 3 business days - €3.95
Madeira/Azores: 2 to 4 working days - €6.95
Spain: 3 to 5 working days - €5.95
Rest of Europe: 4 to 8 business days - €11.95
Our EU customers will not need to pay extra fees customs.
Rest of the world: 5 to 15 business days - €15.00 For more information regarding our shipping policy, click here.
Returns:
We only accept returns that comply with our warranty.
Yes. All iFrame® hats are protected by a 1-year warranty (upon receipt by the customer). Our warranty only covers hats that have any visible damage arising solely and exclusively from normal use of the product.
For more information regarding the warranty conditions, click here.
Infelizmente apenas conseguimos colocar um único nome na sua encomenda. Este nome deverá ser o da pessoa que receberá a encomenda na morada indicada, pode ser o nome do próprio cliente ou o nome de quem vai receber a surpresa!
Todas as plaquinhas, molduras de luz e quadros personalizados são enviados dentro de uma caixinha de oferta iFrame que serve como embrulho. Infelizmente não dispomos de serviço de embrulho por cima da nossa caixinha.
A nossa roupa personalizada é enviada juntamente com uma love bag (tote bag) de oferta. Apesar de não seguir embrulhado, a love bag pode depois ser embrulhada por si para oferecer a alguém especial!