
Stop giving boring gifts that always end up forgotten!
🎁 Don't let this happen with the people you love most! You can make your best memories last forever and start nurturing and strengthening your relationship now!
Frequently Asked Questions
Our necklaces are 45cm long with an extra 5cm adjustable, available in gold, silver, or rose gold.
Your order's delivery time depends on your location and is the sum of the production time plus the shipping time.
⏳ Production time
• 3 to 5 business days
🚚 Shipping time (with tracking number included*)
- Mainland Portugal: 1 to 3 business days — 3,90€
- Madeira/Azores (Sea)- 9 to 15 business days — 5.90€
- Madeira/Azores (Air)- 6 to 9 business days — 9.90€
- Spain: 3 to 5 business days — 4,90€
- Rest of Europe: 4 to 8 business days — 9,90€
(European Union customers do not pay any additional customs fees) - Rest of the world: 5 to 15 business days — 20,00€
During festive seasons or periods with a high volume of orders, delivery times may be slightly longer.
For more information about shipping, see our Shipping Policy.
*The tracking number will be sent as soon as the order has been shipped and becomes available in the carrier's system.
Returns
We only accept returns that meet the terms of our warranty. See our Returns Policy here.
Yes. All our products are covered by a 1-year warranty (starting when the customer receives the order). Our warranty only covers plaques showing visible damage caused solely and exclusively by normal use of the product.
For more information about the warranty terms, click here.
Yes! Click "Preview" to see exactly how your personalization will look before you complete your order.
Yes! We are constantly restocking everything that sells out, so keep an eye out to know when it's available again!
All personalized plaques, frames, tiles, mugs and necklaces are shipped inside an iFrame gift box that doubles as gift wrapping. Unfortunately, we don't offer an extra wrapping service on top of our gift box.
Our personalized clothing ships together with a free love bag (tote bag). Although it doesn't come wrapped, you can wrap the love bag yourself to give to someone special!